What do others have to say about working with Gene Ramsay?

 

When you do a page like this, you always run the risk of looking like you are only putting up all the positive things...and you are.  However, I make no excuses for the mistakes I have made with clients.  There have been claims I could not complete fast enough, phone calls I could not return right away, and miscommunications that put a damper on an otherwise great experience.  We all blow it from time to time, but it's how you positively handle issues after you miss the mark that lead to an even better relationship over time.

Some of the references below are speaking about the Colonial Life team I work so closely with.  They are a wonderful group of people to be associated with in insurance.

For other references, you may check my page on LinkedIn.com as well (you will have to join to see them).

 

03/05/2010 - "Gene has provided outstanding service to us.  His customer service is outstanding.  If we have questions, he has always responded in a very courteous and timely manner." - Reba Doyle, Director of Human Resources for Arlington Properties, Inc.

07/21/2009 - "With Colonial Life having helped us with setting up a flexible spending arrangement, we also asked them to replace our existing Aflac insurance policies with the voluntary benefits.  We made that decision based on the professionalism and large amount of local support staff and enrollment team members Colonial Life could bring to us throughout the state in our various venues." - Denise Cone, Human Resources for Children's Aid Society

07/21/2009 - "Mr. Gene Ramsay attends and presents at our yearly staff meeting for benefits and has done so for 5 years.  He then personally schedules individual enrollments and services all existing and new employees with their needs as they contact him." - Denise Cone, Human Resources for Children's Aid Society

03/17/2009 - "The results of Gene's plan were more than I expected." - David Senseman, Owner of the Maids Home Services

12/11/2008 - "We have three shifts we run and that can be a challenge for anyone.  Our representative, Gene Ramsay, seems to handle the demand with relative ease.  We normally receive our enrollment information in a timely manner and the employees seem to appreciate the benefit information he provides to them during the offering." - Lisa Wright, Director of Accounting for Kirkwood By the River

12/11/2008 - "Colonial Life has truly been more than just a supplemental insurance provider.  They have become an important part of our benefits enrollment process and seem to be a team member." - Lisa Wright, Director of Accounting for Kirkwood By the River

08/19/2008 - "Gene Ramsay and Colonial Life makes our administrative job and employee claim filing so easy.  They provide professionals that are willing to take the calls and assist in the process which is always so smooth and to everyone's satisfaction." - Jim Burke, Jr., President of Jim Burke Automotive

08/12/2008 - "As for claims, we have had multiples in the last year.  I can say that Colonial Life's policies pay as they state and are very timely.  The representatives for Colonial Life, are easy to work with in resolving any issues that arise during any claims or billing processes." - Sherry Burr, Benefits Manager for Consolidated Pipe & Supply Company

01/24/2007 - "Dear Gene Ramsay:  Our enrollment went well above expectation.  Your demonstration of knowledge of your products gave Nexcel's employees confidence of enrolling in your insurance." - JC Price, Plant Manager for Nexcel Synthetics in Dadeville, Alabama